Property Management

Most important to a successful long-term relationship are three factors: Knowledgeable professionals, responsiveness and a comprehensive range of real estate services. The key members of the FirstService Residential Massachusetts management team, who are all specialists in their various disciplines (portfolio managers, administrative staff, accountants, maintenance personnel, etc.) have worked together for years. The resulting confidence in each other’s expertise, as well as the latest technologies and modern communications network, allows them to respond quickly to changes which may influence a client’s interests. As a client, this means you now have an impressive in-house array of essential resources and services necessary to fulfill all your real estate needs. This expertise ensures the long term enhancement of property value.
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Condominium Marketing

When marketing a luxury condominium, our residential brokers employ their considerable expertise to assure successful achievement of client goals. Using in-depth research and analysis of current comparable data on condominium sales and rentals, a specific personalized plan is then designed for each assignment with emphasis on the correct positioning of the product in the marketplace. Careful implementation of the strategy helps assure that client goals are met. To bring buyer and seller together productively, our Residential Marketing team provides valuable services to clients. For over 20 years our focus has been the luxury condominium market. This is our specialty. It’s what we do best! We assist you in the pricing, positioning and promotion of your condominium. Our unit-by-unit knowledge of your building and comparable buildings gives you the competitive edge. We take pride in representing your building. For personal committed service by experienced professionals, and a complimentary opinion of value, contact us. 
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Residential Rentals

If you’re a first-time home buyer and need trusted advice…if you’re an investor looking for a prime investment property…if you’re an up and coming business looking for an attractive address to relocate your company to, there is only one place to turn: a real estate broker at Niles.

You’ll discover that each is a Realtor and a member of the Greater Boston Real Estate Board. This means you’ll be dealing with a consummate real estate professional. As such, our brokers take great pride in helping property owners and renters alike realize the potential of their real estate. Our brokers can do this because we rely on the latest technology to stay abreast of current listings as well as decades of experience in the real estate field.

As caring real estate brokers, we understand that finding a home or investment property can take a large investment on our part too…of time and energy. Fortunately, our brokers are extremely active in the South Shore and Cambridge/Boston area and are continuously helping buyers and sellers. We are therefore thoroughly knowledgeable of current availabilities and thus are better able to help buyers and sellers no matter how stringent their requirements may be. Our clients can tell you that our dedication to putting their interests first has rightly earned us an area-wide reputation for superior performance and client satisfaction.
For rental information please contact Tony Impemba at or call 617-285-4174 (cell) or 617-547-3300 (office).
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Our maintenance division, NCS, LLC is a group of personnel experienced in renovation and maintenance services. NCS provides a variety of services on a project and hourly basis to individual residents, property owners and associations of our managed properties. Several team members are Licensed Construction Supervisors (LCS) and they are available to supervise major projects for a separate fee.

We take the business of providing quality service, competitive pricing and free estimates to our customers very seriously. We believe people have a very specific idea about how their homes should look after being serviced by a contractor: Clean, organized and functional. As in all successful businesses, those who respond immediately and quickly to the needs of their customers are recognized and remembered throughout the marketplace as leaders. We understand that to be the best demands constant attention to detail, commitment and clear communication with our clients. If your property is in need of service please do not hesitate to contact us at 617-221-1000.

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FirstService Residential provides professional consulting services to local and national real estate developers and investors. Our expert opinion and our knowledge of every aspect of the building process is considered the Gold standard in the industry. Additionally, our ability to transition from Developer to a thriving Association is a Niles specialty that cannot be surpassed. 
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Construction Supervision

FirstService Residentail has extensive experience in coordinating renovation work at the properties under management. We pride ourselves on accomplishing these projects on budget, on time, and with a minimum of disruption to building occupants.
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Financial Reporting

One of our greatest strengths is in the area of accounting and financial control. We have an in-house computer facility which enables us to tailor reports to meet the specific needs of our clients. We utilize Sage Timberline Office software which has been used by 3000 property management companies across the country for over twenty years. We are currently satisfying scores of different property owners with our comprehensive, timely, accurate and easy to understand reports. We suspect that you may have very specific requirements in this area and we will work with you to establish procedures, controls and reports which will satisfy your needs.
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